We are committed to providing excellent customer care and ensuring your satisfaction. Our knowledgeable and friendly staff are here to assist you in any way possible. Whether you have questions about our products, need guidance on setting up your hydroponic system, or require troubleshooting assistance, we've got you covered. We believe in building long-lasting relationships with our customers and are dedicated to helping you have a successful hydroponic gardening experience. Your satisfaction is our top priority at Shoreline Hydroponics.
PRIVACY & SAFETY
1. Information We Collect
When you interact with Shoreline Hydroponics, we may collect certain information from you, including:
- Personal Information: This includes your name, email address, phone number, and other contact details you provide when making a purchase or signing up for our newsletter.
- Transaction Information: We collect information about the transactions you make with us, such as the products you purchase and payment details.
- Usage Information: We may collect information about how you use our website, including your browsing activity, IP address, and device information.
2. How We Use Your Information
We use the information we collect to provide you with the best possible service and enhance your experience at Shoreline Hydroponics. This includes:
- Fulfilling Orders: We use your personal and transaction information to process and deliver your orders, as well as provide customer support.
- Improving Our Services: We analyze usage information to understand how our website is being used and make improvements to better serve you.
- Marketing Communication: With your consent, we may send you promotional emails and newsletters about our latest products, special offers, and events. You can easily opt-out of these communications at any time.
3. Information Security
We take the security of your information seriously and have implemented measures to safeguard it. We use industry-standard encryption technology to protect your data during transmission and storage. Additionally, we restrict access to your personal information to authorized personnel only.
4. Third-Party Disclosure
We do not sell or share your personal information with third parties for their marketing purposes. However, we may disclose your information to trusted third-party service providers who assist us in operating our website, conducting our business, and providing services to you. These service providers are obligated to keep your information confidential.
5. Your Choices
You have the right to access, correct, or delete the personal information we hold about you. You can also unsubscribe from our marketing communications at any time.
We value your trust and are committed to maintaining the privacy and security of your information. If you have any questions or concerns about our privacy practices, please contact us!
- Credit / Debit Cards
- Cash Payments (in-store only)